NUILab Help
Start here
New to the NUILab? First steps, accounts, and how the lab works.
Lab services & requesting access
The catalog of everything the lab runs for its members — one lab account, the apps it unlocks, chat, and the public pages.
Start hereHow the lab systems connect
The big picture — one lab account signs you into most services, a few keep their own login, and how password recovery works.
Start hereReset your password (and find your username)
Locked out or forgot your password? Recover your NUILab account yourself in a couple of minutes — plus how to find your username.
Start hereYour NUILab account — first sign-in
You received a lab username and temporary password. Here is what they unlock, how to sign in, and what to do next.
Start hereSigning in & two-factor (2FA): step-by-step + FAQ
The one page for getting into the lab's web apps the first time — sign in, set up two-factor, and fix the common problems (code didn't arrive, code expired, button stuck).
Start hereSSH keys (and how not to lock yourself out)
Add your public key at pwd.nuilab.org so lab machines stop asking for a password — which file is which on Windows and Mac, what the error messages mean, and the one thing never to do.
Start hereSigning in to Member Docs
How to sign in to the members-only docs and other lab services — and how to add two-factor (2FA) for a stronger login.