NUILab Help
Start here
New to the NUILab? First steps, accounts, and how the lab works.
Lab services & requesting access
The catalog of everything the lab runs for its members — one lab account, the apps it unlocks, chat, and the public pages.
Start hereHow the lab systems connect
The big picture — one lab account signs you into most services, a few keep their own login, and how password recovery works.
Start hereReset your password (and find your username)
Locked out or forgot your password? Recover your NUILab account yourself in a couple of minutes — plus how to find your username.
Start hereYour NUILab account — first sign-in
You received a lab username and temporary password. Here is what they unlock, how to sign in, and what to do next.
Start hereSigning in & two-factor (2FA): step-by-step + FAQ
The one page for getting into the lab's web apps the first time — sign in, set up two-factor, and fix the common problems (code didn't arrive, code expired, button stuck).
Start hereSigning in to Member Docs
How to sign in to the members-only docs and other lab services — and how to add two-factor (2FA) for a stronger login.