Your NUILab account — first sign-in

You (may) have received a direct message from Francisco on Mattermost with two things: a lab username (it looks like f.lastname) and a temporary password. That is your NUILab account — one login for the lab’s member services. This page walks you through your first sign-in.

If you didn’t get a message but think you should have one, message Francisco on Mattermost (opens in new tab) , by email, or in person.

What this account unlocks

One login, several services (what you see depends on your role in the lab):

(Mattermost chat is separate — you already have that account.)

First sign-in (2 minutes)

1. Go to dashboard.nuilab.org (opens in new tab) .
2. You’ll land on the lab sign-in page (auth.nuilab.org). Enter your lab username (e.g. f.lastname) and the temporary password from the direct message.
3. That’s it — you’ll see your app launcher with the services available to you.

This same sign-in page (auth.nuilab.org) is how you reach most lab apps — being sent here is normal, not a third party.

Your session lasts several hours, and you can tick “Remember me” to stay signed in on your own device for 30 days.

Two-factor (optional, recommended)

Some services require a second factor; for the rest it’s optional but recommended. To enroll: sign in, visit auth.nuilab.org (opens in new tab) , open Methods, and register a One-Time Password app (or a passkey/security key). Enrollment sends a confirmation code to the email the lab has for you.

Changing your temporary password

Change it yourself at pwd.nuilab.org (opens in new tab) — sign in with your lab account, type a new password (at least 10 characters), done. It takes effect everywhere at once (web apps and SSH), and nobody but you ever sees it.

Two notes:

• The password page requires two-factor — if you haven’t enrolled a second factor yet, it will walk you through it first (an authenticator app; see the section above).
• Forgot your password entirely? Then you can’t sign in to change it — message Francisco on Mattermost (opens in new tab) for a reset.

Heads up: more lab services are being connected to this same account. If you skip setting up your sign-in, you won’t be able to reach some of them when they arrive.

Trouble?

• “User not found” / password rejected — double-check you’re using the lab username from the DM (f.lastname), not your Mattermost handle or email. Still stuck? Message Francisco.
• Locked out or forgot the password — message Francisco for a reset.