NUILab Help

Serial numbers

Find the serial and model number of any piece of lab equipment — headsets, laptops, tablets, displays, sensors — on the hardware, in the operating system, or in BIOS.

Every item in the lab inventory should carry its serial number and its model. The serial is the one value that ties a physical object to a purchase, a warranty claim, a repair, and a loan record — the asset tag we stick on it can fall off, the serial can’t.

This section has one page per device family, written for the equipment we actually own. Each page tells you where the serial is printed on the hardware, and how to read it from software on Windows, macOS, Linux, or FreeBSD when the device can be reached that way.

Three ways to get a serial

  1. From the operating system — fastest and typo-free if the device boots and you can log in. See Reading it from the OS , which gives the click path where one exists and step-by-step terminal instructions where it doesn’t.
  2. From the printed label — the per-device pages below say exactly where to look.
  3. From firmware — for a machine that won’t boot into its OS, BIOS/UEFI shows the serial. See BIOS and boot menus .

Tracking a device on the network too? IP and MAC addresses has the click-by-click steps for every platform — and the randomized-MAC setting that silently breaks tracking.

Then put it in the asset record: Adding equipment .

Pick your device

Device familyPage
Quest 3, 3S, Pro, 2, Quest 1, Rift, Rift S, Go, Touch controllersMeta / Oculus
HoloLens 2 and HoloLens (1st gen)Microsoft HoloLens
Varjo XR-3, XR-4, XR-4 Focal EditionVarjo
Magic Leap 1 and Magic Leap 2Magic Leap
Vive, Vive Pro, Vive Pro Eye, Vive Pro 2, trackers, link boxesHTC Vive
Pico Neo 3, HP Omnicept, Tilt Five, Xreal, Samsung Galaxy XR, Gear VR, Valve IndexOther XR headsets
MacBook, Mac mini, iPad, iPhone, Apple Watch, Vision ProApple devices
Samsung Galaxy and any other Android phone or tabletAndroid phones and tablets
Alienware, Dell Precision, PowerEdge, Dell Pro Max (GB10)Dell and Alienware
Razer Blade 14 and Blade 16Razer
ASUS ROG, Eurocom, custom-built workstationsASUS and other PCs
NVIDIA Jetson OrinJetson and edge boards
Monitors, cameras, gloves, wearables, lab instruments, motion captureDisplays and peripherals
Controllers, styluses, straps, base stations, docks, drives, cablesAccessories

Cross-cutting references: Reading it from the OS · IP and MAC addresses · BIOS and boot menus

Lab instruments (fNIRS, EEG), motion capture, gloves, cameras, wearables, and the 3D printer are all on the Displays and peripherals page.

Don’t confuse the serial with these

Several numbers are usually printed right next to each other, and only one of them is the serial.

You’ll seeWhat it actually is
Quest 3, ROG Strix G16, A2681Model — the product, shared by every unit. Goes in the Model field.
RZ09-0370, 899-00416-01, P/N …Part number — identifies the SKU or a component, not the individual unit.
Express Service CodeDell’s Service Tag rewritten as digits — not a second serial.
IMEI / MEIDCellular identifiers on phones and tablets.
MAC address (a4:83:e7:…)A network interface, not the device.
The barcode on the shipping boxUsually an order or carton number. On Meta headsets it is not the headset serial.
NUI-000123Our own asset tag, assigned by the inventory.

When a device has both a serial and a meaningful model/part number on the same label, record both — the model goes in the Model field, the serial in the Serial field.

Reading tiny print without mistakes

  • Use your phone camera and zoom in, or the phone’s magnifier. Light at an angle makes etched (rather than printed) serials readable.
  • Serials are uppercase. The usual misreads: 0/O, 1/I/l, 5/S, 8/B, 2/Z.
  • Type it in, then compare against the photo once more before saving.
  • If there’s a barcode or QR code next to it, scan that instead — the handheld reader or your phone camera will do it. See Labels and scanning .
  • Remove third-party covers, straps, and cases before hunting — they sit exactly on top of the label. Put them back afterward.

What to record

For each item: the model, the serial, its condition, and where it lives. Attach the photo of the serial label to the asset record so nobody has to take the headset apart twice.

Serial numbers are fine to share inside the lab (inventory, lab chat). Don’t post them publicly or leave them visible in screenshots that go outside the lab.

Your device isn’t listed, or the page is wrong

Photograph the whole device and any label you can see, and post it in the lab chat rather than guessing. Same if a page sends you to the wrong spot — several of these locations vary between production runs, and we’d rather fix the page than have you take a headset apart twice.

Serial numbers

Reading it from the OS

Get the serial and model out of Windows, macOS, Linux, FreeBSD, Android/Quest, or iOS — the click path where one exists, and step-by-step terminal instructions where it doesn't.

Serial numbers

IP and MAC addresses

Click-by-click steps to find a device's MAC address and IP on Windows, macOS, iPhone/iPad, Android, Quest, HoloLens, and Linux — and the randomized-MAC trap that makes tracking fail.

Serial numbers

BIOS and boot menus

Which key gets you into firmware setup or the one-time boot menu on each brand we own, and how to read the serial and model there when the machine won't boot.

Serial numbers

Meta / Oculus

Quest 3 and 3S, Quest Pro, Quest 2, Quest 1, Rift, Rift S, Go, and the Touch controllers — where each one hides its serial.

Serial numbers

Microsoft HoloLens

HoloLens 2 and HoloLens (1st gen) — the serial in Settings, under the visor, and from a tethered PC.

Serial numbers

Varjo

XR-3, XR-4, and XR-4 Focal Edition — the type label on the headband and the serial in Varjo Base.

Serial numbers

Magic Leap

Magic Leap 2 and Magic Leap 1 — the serial in Settings, under the forehead pad, and in Magic Leap Hub.

Serial numbers

HTC Vive

Vive, Vive Pro, Vive Pro Eye, Vive Pro 2, trackers, and link boxes — where each label hides.

Serial numbers

Other XR headsets

Pico Neo 3, HP Reverb G2 Omnicept, Tilt Five, Xreal glasses, Samsung XR, and Valve Index.

Serial numbers

Apple devices

MacBook, Mac mini, iPad, iPhone, Apple Watch, and Vision Pro — About This Mac, Settings → About, and where Apple engraves it.

Serial numbers

Android phones and tablets

Samsung Galaxy S25 and any other Android device — the serial, model, and IMEI without touching a terminal.

Serial numbers

Dell and Alienware

Service Tag, Express Service Code, and where to read them — Alienware Aurora and laptops, Dell Precision, PowerEdge, and the Dell Pro Max GB10 boxes.

Serial numbers

Razer

Razer Blade 14 and Blade 16 — the bottom-plate label, the BIOS route, and the model code that isn't a serial.

Serial numbers

ASUS and other PCs

ASUS ROG laptops, the Eurocom, and the custom-built XR/ML workstations that have no vendor serial at all.

Serial numbers

Jetson and edge boards

NVIDIA Jetson Orin — the module serial from the device tree, the sticker that doesn't always match, and what to record.

Serial numbers

Displays and peripherals

Monitors, trackers, styluses, cameras, gloves, and the lab instruments — including how to list every connected monitor's serial from software.

Serial numbers

Accessories

Controllers, styluses, straps, base stations, docks, drives, cables — which accessories carry their own serial, where it's printed, and what to do with the ones that don't.